The Cotton Cupboard Quilt Shop services all brands of sewing machines. Our service department is led by Roger Scott, Bernina Certified Technician. In addition to our in house technicians, we work with Tracy Redmond, Factory Authorized Viking and Singer Technician, Tracy's number is 207-564-3088, or e-mail him This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Tracy picks up and drops off machines at The Cotton Cupboard Quilt Shop.
Q. How often should I have my machine serviced?
A. An annual clean, oil and adjust is usually sufficient. If you are sewing a tremendous amount, you may want to have it done more often. Listen to your machine it will tell you when it needs attention.
Q. What do I bring when having my machine serviced?
A.
- Foot Pedal
- Power Cord
- Bobbin and Bobbin Case
- Foot #1
Q. How long will my machine be at The Cotton Cupboard for service?
A. Generally, you should have your machine back within 2 weeks. This can vary depending on how many machines are ahead of yours and if your machine needs any parts.
A few tips to keeping your machine running smoothly between services.
- Change your needle every three bobbins (about every 8 hours or sewing)
- Be sure not to pull your top thread back through the machine. Cut it at the spool and with your pressure foot lifted pull the thread through the needle.
- Remove your stitch plate, bobbin, and bobbin case and clean around that area with soft brush or Q-Tip. This should be done at least after every project. More often if using a fleece or flannel fabric.
DO NOT USE CANNED AIR TO BLOW OUT THE DUST!!! - Oil Sparingly - Refer to your owner's manual for instruction as to how often and where your machine needs oil.
- Always use a surge protector for you machine
- When not using your machine keep it covered with a dust cover.